Customer Feedback

COMPANY NAME

:
NAME :
DESIGNATION :
PHONE / MOBILE NO :
CITY :
COUNTRY :
STATE :

E-MAIL ID

:

WEB PAGE

:
     
ENQUIRY NO: DATE:    
OFFER NO. DATE:    
PURCHASE ORDER NO: DATE:    
LETTER NO: DATE:    
DELIVERY CHALLAN NO INVOICE NO: DATE:    

DEAR SIR,

WE WISH TO EXPRESS OUR GRATITUDE TOWARDS OUR MUTUAL BUSINESS RELATIONSHIP. TO SUSTAIN SUCH RELATIONSHIP, WE NEED TO IMPROVE THE SYSTEM AND PRODUCT QUALITY. WE NEED TO HAVE SUPPORT FROM CUSTOMER LIKE YOU. WE REQUEST YOU TO FILL-UP FOLLOWING FORMAT AND RETURN THIS BACK TO US.

 
1. WAS YOUR REQUIREMENT UNDERSTOOD BY US WELL? : YES NO
2. WAS OUR RESPONSE TO YOUR REQUIREMENT PROMPT? : YES NO
3. WAS OUR OFFER IN-TIME? : YES NO
DELAYED BY  :
4. OUR OFFER IN LINE WITH YOUR REQUIREMENT? : YES NO
5. WAS OUR DOCUMENTATION: : Acceptable Needs Improvement
SUGGESTION :
6. WAS OUR PRODUCT SUPPLIED AS PER SPECIFICATION? : YES NO
DEVIATION :
7. WAS DELIVERY AS SCHEDULED? : YES NO
DELAYED :
8. WAS ANY COMPLAINT ATTENDED SATISFACTORY? : YES NO
9. WILL YOU KEEP PLACING ORDER ON US, AS AND WHEN REQUIRED? : YES NO
IF NO, REASON :